What our Clients say about us.
Doug and the techs at Computer Techneeks have been taking care of my network for over 10 years and they are always responsive and have a lot of patience with me. Doug is very knowledgeable about the CPA industry and how to support us.
I have know Doug for close to 10 years now and he has been an excellent source for all my IT related needs. He took time out of his weekend to come to my CPA office and help resolve many server and backup issues. He also gave me great advice on my network security showing me where I had all these holes in my settings exposing my very sensitive client’s information to hackers. I highly recommend Doug as an IT specialist especially for a CPA firm.
Doug was amazing! He came in to my office on very short notice and helped to make our computer systems run much faster and smoother. He was very thorough and knowledgeable. I have could not have asked for better service, or a better experience in hiring someone to take care of something so important to my business.
Computer Techneeks has been excellent to work with. Very reliable, and responsive when we contact them for computer problems at our office in Encino. I have found their prices to be very competitive and actually a little bit less than the last company I used. They also get the job done quicker. Highly recommend.
My husband moved his office location and needed to reprogram three computers, WiFi, high end business printer, along with setting up the business network with three servers. Doug is amazing, he showed up on time and completed the project within the two day time frame. Worth the expense and highly recommend.
I had numerous software issues when I initially contacted Doug for help. I had just purchased a new computer, so I needed to have software and files transferred from my old computer, along with setting up the drivers for my printer and scanner.I contacted Doug based on his yelp reviews. Luckily, he was available on short notice, and we scheduled an appointment. He was able to address all my issues in one afternoon. He’s professional, warm, focused, and easy to talk to. I watched him closely for the first hour as he moved like a wizard through the whole process. He clearly knew what he was doing, so I left him alone after that to let him work.The icing on the cake was when he added a program that allows him to log in to my computer remotely to service new issues. I’m so glad I agreed to have it installed, because I needed his help again recently. He was able to log into my computer and immediately solve my problem and I was able to watch everything he did. His billing rate is the same for this service, but who cares? You can get your problem solved quickly and efficiently. (You can also shut down the software anytime it’s not in use).Everyone needs good tech support sometimes, but it’s hard to know where to turn because the industry is saturated with so many options. I was overwhelmed when I started my search. Doug wasn’t the first person I contacted, but he was the first person I hired, so I feel very lucky. I’m so grateful for all his help.
This company is the best!I have had issues with my computer for the longest time. I have tried various companies and they were all either useless or very expensive.When I called “Computer Techneeks”, I was hopeless, but I figured.... why not?!They gave me a very reasonable estimate and and outstanding service.Doug was very friendly, attentive, and efficient.We will definitely use them again and recommend them to everyone.
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